Ferry Booking Information
P&O, which operates the shortest ferry crossing across the English Channel (Dover-Calais and Calais-Dover), will only transport livestock that is for breeding or milking and only if the booking is made via the National Sheep Association (for sheep) and National Beef Association (for cattle).
However, transport of livestock from the UK across the channel has been affected by the UK’s departure from the EU, as there are currently no seaports on the northern European coast with facilities to accept live animals from non-EU countries. NSA is working collaboratively with other industry bodies to establish options for the future, but it is unclear how quickly the situation is likely to be resolved. What limited information is available at this time can be found at www.gov.uk/guidance/export-live-animals-special-rules.
Until 1st July 2021, transport of livestock from the continent into the UK is largely unchanged. Therefore, NSA is accepting bookings for breeding/milking sheep travelling from Calais to Dover. The procedure below, which was written for transport in both directions, still applies for one-way travel.
- For each crossing, email a completed booking form to NSA at least three working days before the date of travel. Email both [email protected] and [email protected] and please note that booking forms will only be processed during office hours (9am-5.30pm Monday-Friday). NSA cannot guarantee late bookings will be processed in time.
- Make payment for the crossing at the point of booking. To make a payment, call NSA on 01684 892661 within the office hours provided above and either provide your credit/debit card details or request bank details to pay by BACS. Bookings will not be passed to P&O until payment is received. For your own security, do not email credit/debit card details.
- Once payment has been received, your booking will be made and your Waybill emailed to you. The Waybill can be used within a 14-day window but, if not used, you can contact NSA to request a refund. Refunds are processed within one month, once confirmation has been received from P&O that the booking has not been used. The NSA administration charge will not be refunded.
- In the event of a difference between the booking with NSA and the passage with P&O, any additional charge to NSA will be passed on to the customer. Please be accurate when selecting your vehicle length on the booking form to avoid this happening. Future bookings will not be processed if there is an outstanding balance with NSA.
For any questions, call NSA Head Office. Prices are for Dover-to-Calais and Calais-to-Dover. Add £15 per person for any additional people travelling over and above the two drivers included in the prices below.
Payment rates from 16th Sep 2019