Frequently Asked Questions

How long does my NSA membership last?  Membership of the NSA is annual and is valid from first day of the month of joining. 

When do I get my membership card?  Under normal circumstances, your membership card and pack will arrive within 10 days of joining the NSA or renewing your membership. Your membership pack will be sent out by second class post or by the appropriate postage if overseas. 

Does my membership have to be held in an individual name?  NSA membership does not have to be under one individual’s name. However, whether held in an individual name, joint names, business or farm partnership, membership only entitles one person to free/reduced entry to NSA events.

Can I add an additional name to my membership during the subscription year?  Membership details can be amended during the subscription year and a new membership card distributed by contacting the membership department (contact details below). 

Can my membership be in the name of a company?  NSA membership can be in a business or farm partnership name. However, whether held in an individual name, joint names, business or farm partnership, membership only entitles one person to free/reduced entry to NSA events.

How do I change my direct debit details?  You can change your direct debit details by completing a new direct debit mandate and sending it to NSA Head Office (all direct debit mandates must have an original signature). New mandates can be obtained by contacting the membership department (contact details below). 

What if I want to cancel my direct debit?  You should notify your bank to cancel your direct debit and also the NSA membership department (contact details below). Membership subscriptions run for one year from the month of joining.

How will I know when my NSA subscription is due for renewal?  NSA will write to you one month prior to your renewal date (expiry date). 

What if I pay my membership subscription a little late?  Your membership will lapse and all benefits will cease at your notified expiry date. All benefits will start again on the date you pay your membership subscription. NSA encourages members to pay by direct debit to ensure your membership does not become inactive. 

What if I have lost my membership card?  Please contact the membership department using the contact details below and NSA will supply you with a free replacement card.

If I have signed up for an under 27s membership, when do I have to pay the adult membership subscription?  You will have to pay the adult subscription rate at the first renewal date after your 27th birthday. 

How can I cancel my membership?  Membership can be cancelled by contacting the NSA membership department using the contact details below.

If I cancel my membership before the end of my year’s subscription, do I get a refund? Refunds for membership can be obtained within one month of making payment. However, refunds will not be given if you decide to cancel part way through the membership year. 

When would NSA cancel my membership?  NSA will notify you that your membership has been cancelled if the subscription due from the member to the charity is not paid in full within one month of it falling due (expiry date).

Membership department contact details : Call 01684 892661 or email  [email protected] . Our postal address is NSA, The Sheep Centre, Malvern, Worcestershire, WR13 6PH.